Support - SorpiSorpi

Welcome to the SorpiSorpi Support Page. Here, you can find answers to common questions, contact our support team, and learn more about our app.

Contact Us

If you have any questions or issues, please fill out the form below, and our support team will get back to you as soon as possible.

Frequently Asked Questions (FAQ)

How do I sign up?

To sign up, open the SorpiSorpi app and follow the registration process. You'll need to provide your name, address, email, phone number, and ID number.

How does 2-step verification work?

After entering your phone number and email during signup, you'll receive an OTP (One-Time Password) via SMS and email to verify your account.

How do I add a vehicle?

Go to the "Vehicles" section in the app and provide details such as the make, model, color, and chassis number of your vehicle.

How are charges calculated?

Charges are based on the value of the vehicle and the duration of the trip. Higher-value vehicles will incur higher charges.

What payment methods are accepted?

We accept various payment methods through Paystack. Depending on your country, Paystack will present the availabe payment options for you.

What should I do if I forget to end a trip?

Don't worry! Starting and ending a trip is automatic and you don't need to do anything.

Privacy and Security

Your privacy and security are important to us. We use industry-standard measures to protect your personal information. For more details, please read our Privacy Policy and Terms of Service.

Feedback and Suggestions

We value your feedback! If you have any suggestions for improving SorpiSorpi, please let us know using the contact form above.